Frequently Asked Questions

Flexible Subscription

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Common Questions for Healthy Meal Plans in Toronto & GTA

We deliver to any address in Toronto and the GTA which includes Scarborough, Brampton, Mississauga, Oakville, Burlington, Hamilton, Milton, Vaughan, Richmond Hill, Markham, Stouffville, Aurora, Newmarket, Pickering, Ajax, Whitby and Oshawa. Don’t see your city? Send us a quick email with your postal code and we’ll try our very best to accommodate.

Customers who sign up for our 5 or 6 meal plan may choose delivery on Sunday or Wednesday to start receiving 5 or 6 fresh meals. Customers for our 10 or 12 meal plan will receive 2 deliveries of 5 or 6 fresh meals on Sunday and 5 or 6 fresh meals on Wednesday. We deliver between the times of 12:00 P.M. and 5:00 P.M.

We deliver all of our meal plans in specially designed insulated cooler bags packed with ice packs. This ensures that all of your meals stay fresh so you don’t have to worry if you’re not home to accept the delivery. You can also leave a note in the checkout to make special delivery arrangements.

Please place our cooler bags outside your door on the day of delivery for retrieval.

Please call us at (647) 812-0178 or email us at info@healthyalternative.ca to find out more about placing a special order.

No contracts, no commitments. Once you sign up with our plan, you can pause or cancel anytime. Everyone has a different schedule and we want to make sure we fit right into it.

Great news! All of our packaging is 100% recyclable and reusable!

Our meal prep containers are 100% BPA free. They’re microwave and freezer safe.

We certainly do! We are always offering unique dishes every week that will always feature a variety of land, sea and veggie options. We try our very best to work with our customers to ensure that their dietary preferences are met. We offer gluten free, lactose free, shell fish free & nut free, to name a few.

For Sunday 10 or 12 Meal Plan, the deadline is Friday 11:59PM EST for all meal plans.
For Sunday 5 or 6 Meal Plan, the deadline is Friday 11:59PM EST for all meal plans.

For Wednesday 10 or 12 Meal Plan, the deadline is Monday 11:59PM EST for all meal plans.
For Wednesday 5 or 6 Meal Plan, the deadline is Monday 11:59PM EST for all meal plans.

*** If the cutoff time has passed, please call us (647) 812-0178 or email at info@healthyalternative.ca ***

Frequently Asked Questions for Healthy Meal Delivery in Toronto & GTA

Visit https://www.healthyalternative.ca/healthy-meal-plans/. Pick your desired meal program and proceed through checkout.

After an order is successfully placed, your email confirmation will be automatically sent to the email address on file. Please double check your junk mail. If you do not receive an email confirmation, please contact info@healthyalternative.ca.

Health Alternative’s order and delivery schedule allows us to prepare your meals from scratch using only fresh ingredients. Health Alternative orders fresh ingredients from our local vendors. Every Sunday and Wednesday, Health Alternative conducts “Production Day”. Meals are made fresh, packaged and sent immediately for delivery the same day.

We deliver to any address in Toronto and the GTA which includes Scarborough, Brampton, Mississauga, Oakville, Burlington, Hamilton, Milton, Vaughan, Richmond Hill, Markham, Stouffville, Aurora, Newmarket, Pickering, Ajax, Whitby and Oshawa. Don’t see your city? Send us a quick email with your postal code and we’ll try our very best to accommodate.

No. Shipping is free for all customers within our delivery list.

Meal plans come in packs of 6 meals and can be upgrade to 12 meals a week. 12 meal plans will be split in half and shipped both Sunday and Wednesday.

We always try to cater to the needs of our customers so if you wish to order more than 12 or have special instructions, please contact us at (647) 812-0178 or info@healthyalternative.ca to find out more about placing a special order.

Due to our menus changing twice a week, weekly, during which the items on the menu may also change as per the chef’s discretion, we are unable to give a precise calorie count or provide a nutritional breakdown of all the items.

An approximation of calories for our products is below.

  • Our meals are 350-450 calories. (3-4oz quinoa, 5oz of meat/fish, handful of mixed vegetables – typical but may vary per meal).
  • Our sauces for these meals are 80-150 calories but are stored in a separate container.
  • Our salads are 150-200 calories.
  • Our dressing are 80-170 calories.
  • Our bars are 200-250 calories.

Healthy Alternative sources the freshest ingredients for our meals each week. If stored properly in the refrigerator, meals will be fresh up to 5 days.

Meals come in microwaveable containers. Remove lid and place back on container slightly angled, leaving small openings. On average, they are heated for 2 minutes but may vary slightly depending on your microwave power. You can also opt to heat your food on the stove top or in the oven. Simply transfer your food to a pot, wok or an oven safe tray. Please make sure to remove the plastic seal and the lid before heating.

Please note, when an order is placed, meals will be shipped to whichever delivery address is saved to your “Profile”. The delivery address contained within your order confirmation is the delivery address that meals will go to. Changing your delivery address after placing an order for delivery will not change the delivery address in your order confirmation. If you would like to change the delivery address contained within your order confirmation, please email info@healthalternative.ca and we will be happy to make this change for you!

We accepts all major credit cards and PayPal.

Pause
– Log into your Healthy Alternative account. https://www.healthyalternative.ca/my-account/

– Under Subscription details click the “Suspend” button.

From here, you will no longer receive deliveries until the account is reactivated again.

– To reactivate, click the “Resubscribe” button

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